The key to successful wiki adoption is to create the conditions for steady growth over a period of time. This gives teams the time and attention they need to be successful, and allows the people managing the wiki to ensure the service grows appropriately to meet the needs of the expanding user base. As people experience the benefits of wiki use, they will spread buzz, and help build steady demand.

I provide consulting services on a retained or subscription basis. The fee is $6,000 for a block of twenty (20) hours and additional blocks of 20 hours may be purchased at the regular subscription rate. Further details are available in the Subscription Agreement (PDF, 320KB).

If you’ll need more than the standard subscription package, contact me to discuss your needs.

To get started, simply order a subscription. It’s the fastest way to get access to my services. As soon as I receive your order, I’ll be in touch.

Subscriptions include access to the following services:

1. Strategy Session

Start with a Strategy Session where I’ll work with your team to:

1. Gather background knowledge on wiki use at your organization:
2. Plan the strategy, time frame and goals for adoption.
3. Answer questions or concerns from project team and stakeholders.
4. Choose several departments or teams from across the company for the pilot.

2. Special Event: Grow Your Wiki

Get your whole organization thinking about wikis with a special event where I deliver Grow Your Wiki, a keynote-style presentation on the concept of wiki use at work.

I’ll cover topics like: how a wiki improves use of existing tools like email, how to improve meeting effectiveness using a wiki, effective project management, how to build a “living” knowledgebase, and how the wiki can help “onboard” new employees so they become active contributors to their teams and projects more quickly.

Bringing me in at this stage as the expert guest speaker gives everyone in your organization an opportunity to start thinking about the possibilities, and imagine how the wiki can be used in their own work to improve productivity and collaboration.

3. BarnRaising Workshops

Give departments and teams focused attention and a strong start with BarnRaising Workshops. In these sessions, I work with them to:

1. Examine their day to day work
2. Identify pain points and inefficiencies that hinder progress and quality of their work
3. Choose 2-3 initial wiki uses to address these pain points
4. Start using the wiki together during the session.

This hands-on approach ensures that after the workshop is over, people will continue to work together using the wiki.

4. Advising Hours

Throughout this process, you’ll have ongoing questions for me, and times when you’d like me to be involved in meetings, status updates with senior leadership, and discussions about relevant topics. To provide ongoing support, I offer advising hours you can use as needed.

Typical uses for advising hours:

• Wiki project team meetings
• Q&A on uses, tips, best practices
• Defining measures for wiki success
• Developing an incentive program to reward active, innovative wiki users
• Project status updates with senior leadership

How to Get Started

To get started, simply order a subscription. It’s the fastest way to get access to my services. As soon as I receive your order, I’ll be in touch.

Using or considering Atlassian Confluence as your enterprise wiki?
I’m an Atlassian Partner, and have led or advised Confluence rollouts in Fortune 500 companies, R&D organizations, law firms, universities, nonprofit organizations, and small and mid-size companies.

Testimonials

Here’s what colleagues & clients have to say about my consulting and speaking:

	There’s not many humans on the planet that know more about wikis than Stewart Mader. Wherever folks are talking about wiki technology, you’ll find Mader, explaining how wikis work, how to get folks to use them, how to govern them, and how to use them to solve various real-world challenges.
	Scott Abel - Organizer, Web Content & DocTrain Conferences
	Very simple, very effective, straight to the point…plenty of helpful tips on how to deploy successfully wikis within the enterprise. Just brilliant!
	Luis Suarez - Social Software Evangelist, IBM
	Stewart has a lovely presentation style. I enjoyed listening to him. He also has a smooth crowd control style. Well done!
	Audience Member - Stanford Tech Briefing, February 2008
	Stewart was instrumental in helping Jay and I…If you are even thinking about wikis, go buy his book.
	Nate Nash - Management Consultant and Organizational Wiki Champion
	Excellent presentation. Very relevant examples and great advice for pilot strategies.
	Audience Member - Stanford Tech Briefing, February 2008
	Stewart Mader’s presentations (and I attended every single one of them at the DocTrain Conference in Vancouver) are changing not only my professional, but also personal life. Stewart helped me finally find a way to do what I’ve been trying to do for that last 40 years….that is, to give a vibrant and meaningful VOICE to educators….to enable them to have ongoing conversations with one another about their practice; to learn, grow, and, ultimately serve their students and one another in the best possible ways. Stewart has opened my eyes to the possibilities that new technologies afford all educators and their students…..teaching, research, publishing, service…etc. Thank you, Stewart.
	Pam Campbell, PhD - University of Nevada, Las Vegas
	Good intro to wikis and how to introduce them (nice visuals!).
	Audience Member - Stanford Tech Briefing, February 2008
	The Stewart Mader book wikipatterns and the associated web site have been like Zen writings, simple but tough guidelines.
	Jim Spath
	…clear explanations from an author sympathetic to the confusion and sometimes plain fear that is associated with actively changing any group’s collaborative culture.
	Ward Cunningham - from the Foreword to Wikipatterns

Hire me

To get started, simply order a subscription. It’s the fastest way to get access to my services. As soon as I receive your order, I’ll be in touch.