Press/Media

Stewart is regularly featured in the press on the latest trends in wiki adoption in business, education, and government. His insights have been featured throughout the media, including InfoWorld, Science Magazine, The Lawyers Weekly, InformationWeek, and Campus Technology.

Interviews & Podcasts

Articles Written by Stewart

Science Magazine

Wikinomics Blog

Website Magazine

SDForum News

Chemistry International

The Informer, University of Hartford

American Chemical Society

This is one of my talks. Like it? Hire me to speak at your company


BARNRAISING WORKSHOPS
A BarnRaising is a planned event that I use to help teams get started using the wiki. I start by having people look at examples of social software use in organizations to help focus their thinking on how it can help them, then identify specific workflows or business processes they want to improve. During the half-day workshop, the team gets its workspace set-up, structured, and seeded with content directly tied to the uses they've identified, so that when they return to their day-to-day work, the tool is embedded into their day-to-day workflow.


PILOT, POLICY & PATTERNS
I can work with your team to define project scope, assess cultural readiness, create policies and procedures, run a pilot, and manage large-scale deployment. I recommend developing a procedure to handle requests for new workspaces, a scalable naming convention, data retention policy, and careful communication policy. I’ll help you define content and workspace structure, develop templates and procedures for seeding the wiki with content, and migrate information to the wiki from tools that will be deprecated as a result of this project.

Based on our information gathering, we’ll compile a list of people and groups who should be involved in the pilot phase. As their use gets underway, I’ll advise them as needed, assess their progress, and suggest refinements. To prepare for large-scale adoption and use, we’ll analyze usage patterns from pilot groups, identify critical integration and performance issues and recommend solutions. We’ll also capture anecdotes and examples to share with other groups during broader adoption.


RETURN ON ADOPTION (ROA)
I measure success in terms of Return on Adoption (ROA). This means that we take more into account than just the financial investment, and look at metrics that can’t easily be manipulated or give “red herring” results. For example, we'll look at the average number of edits and comments on pages, and based on content types (referential, workflow, project, etc.), and business units, because these directly indicate the level or participation by employees. Trends, or patterns, in these figures over time help to assess the pace of adoption, where usage is most active, and where we need to spend more time guiding people.

PUBLIC SPEAKING
Date Event
March 19 Keynote DocTrain West
March 20 Workshop DocTrain West
June 15 Keynote Web Content 2009
June 18 Panel Sloan-C Symposium
October 14 Keynote Traction User Group
October 19 Featured Speaker WebWorks RoundUp
October 25 WikiFest Session WikiSym 2009
November 2 Invited Speaker Enterprise 2.0 Conf.

CLIENTS
Organizations with whom I've worked:
Adobe
Airbus
AstraZeneca Pharmaceuticals
Booz | Allen | Hamilton
Brown University
Drexel University
Fidelity Investments
Johns Hopkins University
MARS Information Services
MBF Group Australia
National Aeronautics and Space Administration
Queensland University of Technology
Records Management Association of Australasia
Sacred Heart University
Stanford University
Thales Group
The Seed Company