Avatar

More Buzz for 21 Days of Wiki Adoption: from Germany, New Zealand, & US

More worldwide praise for 21 Days of Wiki Adoption -
this time from Germany, New Zealand, and the US:

Felix Harling from Germany wrote about the series and the Wikipatterns book on his blog EinfachSchnellKlar (Easy-Fast-Clear):

Stewart Mader has written wikipatterns, a book that was very well received by the enterprise 2.0 and knowledge management community. Those who don’t want to buy the book (or don’t have an online access to the book e.g. thanks to the SAP SkillSoft partnership) may have a look at the Wikipatterns website or at Stewart’s blog: he is currently publishing a “21 days of wiki adoption” video serial.

Scott Abel wrote about the series on his blog The Content Wrangler, and specifically discussed Day 18: WikiCharter - community ‘house rules’.

A WikiCharter is a set of guidelines to ensure productive interaction between members of your wiki community. Here are five guidelines from the Sony Ericsson Developer World wiki provided by wiki evangelist, Stewart Mader, author of the book, Wikipatterns: A Practical Guide to Improving Productivity and Collaboration in Your Organization.

Marshall Kirkpatrick wrote about the series on the blog ReadWriteWeb, where he is a Lead Author:

…here is wiki consultant Stewart Mader’s great short video series 21 Days of Wiki Adoption.

Mike Riversdale from New Zealand wrote about the series on his blog MiramarMike.co.nz - Generating agile organisations:

Stewart Mader has been running a fascinating (and must see) podcast of how to encourage wiki uptake within your organisation…

Mark Oehlert linked to the series on his blog e-Clippings (Learning as Art).

Thanks Felix, Scott, Marshall, Mike, and Mark!

More Buzz for 21 Days of Wiki Adoption: from South Africa & US

More worldwide praise for 21 Days of Wiki Adoption -
this time from South Africa and the US:

Patrick Berry and Scott Jungling at CSU Chico wrote about the series on their blog Institutional Knowledge:

Our friend Stewart Mader is putting out 21 Days of Wiki Adoption videos. Even if you are already going with your wiki project, there will be some episodes worth watching.

Matt Herzberger linked to the series from his blog mattherzberger.com.

Anne Gentle wrote about the series on her blog just write click and specifically pointed out Day 12: Documentation:

Each video is short, encapsulated, and easily digested when you need a break. I’m really enjoying them, and the cool US map background behind Stewart.

Note: I’ll be presenting Wiki Roundtripping? Structured Authoring? How Do They Co-Exist? with Anne at DocTrain West 2008 in Vancouver, BC in early May.

Younique, a social media marketing firm in South Africa, wrote about the series on their blog marketing + it, and specifically discussed Day 13: Wiki vs. Content Management System and Day 14: Is Data Safe in a Wiki?.

Thanks Patrick, Scott, Matt, Anne, and Younique!

Four ways wikis can end “reply-all” email threads

CIO Magazine logoLarry Cannell writes about a recent CIO Magazine interview in which Ross Mayfield discussed 4 common wiki uses that can reduce email. Here are Ross’ four examples, and my suggested Wiki patterns that can help you with each:

  1. Collaborative intelligence - “for example, in marketing and sales operations, you need to communicate to the field organization about an ever changing product line.” The pattern I’d use here is Magnet to establish a wiki as the “go-to” place for people out in the field.
  2. Participatory knowledge base - “99 percent of the pages created [on the wiki] and tagged allow the call center to go from 20 clicks to find information to four, substantially decreasing search costs and decreasing the average call time by 10 to 20 percent.” I’d use the FAQ and Seed it with content patterns here.
  3. Flexible client collaboration - “a collaborative workspace between [a firm] and the client.” Agenda is a good pattern for using the wiki to organize meetings with clients, and kickstart client collaboration.
  4. Business social networks - “with your business partners or customers, where you’re communicating to them, getting feedback from them, and they’re interacting directly.” I’d use the Corporate Directory and MySpace patterns as the building blocks of a social network.

Create a Participatory Knowledgebase on a Wiki

People talking; London City in backgroundMichael Idinopolous suggests 3 ways to build a participatory knowledgebase using a wiki:

1. Structure by Topic

The whole point of the wiki is its ability to bring people together and connect dots across organizational silos. That won’t happen if you structure the wiki around those very silos.

Here, he argues the wiki shouldn’t mimic the existing organizational structure because that won’t help break down information silos.

I agree with the principle of using the wiki to encourage new connections across the organization, but it does need to start with some resemblance of the existing organizational structure. That gives people confidence in using it. [Read more]

Mike Kavis on Enterprise 2.0: “bring it in house, plant the seeds, and let it grow like weeds.”

Mike Kavis writes an excellent blog on his efforts to bring enterprise 2.0 into his organization:

I have been blogging about my Web 2.0 experiments at work and recommended that we should just do Web 2.0 instead of trying to justify it.

With so many open source solutions available for wikis and blogs, the best way to get traction with Web 2.0 technologies is to casually bring it in house, plant the seeds, and let it grow like weeds.

You can have a large amount of people using these tools quicker then you can try to sell the value to an older generation of decision makers who are not familiar enough with the tools to understand the value. [Read more]

Next,

Books

Wikipatterns book: a practical guide to improving productivity and collaboration in your organizationUsing Wiki in Education wiki book

Features