Rob Castaneda, Founder of CustomWare Asia Pacific, wrote Working the “Wiki” Way for the March 2008 issue of Octane, quarterly magazine of the Entrepreneurs’ Organization (EO).

In the article, he discusses how CustomWare uses a wiki internally to improve information flow between teams working on client projects:

The Pain Point

The biggest snag we experienced was transferring knowledge and context from the sales team to the delivery team. This muddled flow of information threatened our client projects.

Rob and his company decided they needed to improve communication, and decided to use a wiki as their collaboration platform. [Read more]

Last week I wrote about wiki use at Lee Rosen’s, North Carolina-based law firm. Here’s an article from Fortune Small Business on how he used Incentives & Recognition to spark collaboration on the wiki:

“The biggest reason that we’re switching is that the wiki is easier to use,” says Rosen. “If employees see a better way to organize or present information, they can just go ahead and do it with a wiki.

A “Science Fair” is a great way for people using wikis to get together - regardless of what they work on - and share how they work:

How can you use incenties and recognition to grow wiki use? Here are 3 ways - gifts, recognition from leadership, & employee evaluations: