incentives - Future Changes: Grow Your Wiki

Apr 8, 20080

How CustomWare Uses a Wiki to Reduce Email and Improve Project Communication

$Working the \"Wiki\" Way by Robert Castaneda$ Rob Castaneda, Founder of CustomWare Asia Pacific, wrote Working the “Wiki” Way for the March 2008 issue of Octane, quarterly magazine of the Entrepreneurs’ Organization (EO).

In the article, he discusses how CustomWare uses a wiki internally to improve information flow between teams working on client projects:

The Pain Point

The biggest snag we experienced was transferring knowledge and context from the sales team to the delivery team. This muddled flow of information threatened our client projects.

Rob and his company decided they needed to improve communication, and decided to use a wiki as their collaboration platform. [Read more]

Mar 11, 20080

Fortune Small Business: “Boosting teamwork with wikis”

Last week I wrote about wiki use at Lee Rosen’s, North Carolina-based law firm. Here’s an article from Fortune Small Business on how he used Incentives & Recognition to spark collaboration on the wiki:

“The biggest reason that we’re switching is that the wiki is easier to use,” says Rosen. “If employees see a better way to organize or present information, they can just go ahead and do it with a wiki.

Mar 5, 20082

Day 21: Science Fair

A “Science Fair” is a great way for people using wikis to get together – regardless of what they work on – and share how they work:

Mar 4, 20086

Day 20: Incentives & Recognition

How can you use incenties and recognition to grow wiki use? Here are 3 ways – gifts, recognition from leadership, & employee evaluations:

,

Scalability, security and just enough structure put social software to work.

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Wikipatterns book: a practical guide to improving productivity and collaboration in your organization

Future Changes is Stewart Mader. He wrote the book on wiki adoption, and he has led or advised enterprise-wide wiki deployments in Fortune 500 companies, universities, nonprofits, small and medium size companies.

Advisory Services include: adoption strategy and timeframe, vendor/product analysis, content structure and templates, roles and permissions, data migration, and workshops. Linda Ziffrin of Valley View Ventures handles bookings. Contact to discuss your needs.

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BOOKS & ARTICLES

	Wikipatterns A practical guide to improving productivity and collaboration in your organization. Buy the book
	Using Wiki in Education 10 case studies from education show how to collaboratively build curriculum, guide students' teamwork, and manage research projects. Buy the book
	Your Wiki Isn’t Wikipedia (PDF download) How to use a wiki for technical communication and project management. Published in the January, 2009 issue of Intercom, the magazine of the Society for Technical Communication.
	5 Effective Wiki Uses (PDF download) Five ways your business can benefit from using a wiki. Published in the August, 2008 issue of Website Magazine. All Articles