François Nonnenmacher wrote to tell me about some wiki presentations this week at the Enterprise 2.0 Summit at CeBIT in Hannover, Germany.

Today, Cédric Blum from French mobile phone provider SFR presented on “a collaborative “issues library” has been created that enriches not only in scope the knowledge that customer service agents can depend on but also the way they create and use it.”

Tomorrow, François will present on the wiki he developed for Publicis Consultants.

François has an excellent roundup of notes from today’s presentations on his blog.