Janet Rae Dupree suggests that since computers are already doing left brain tasks so well, it’s time for us to focus more on our imaginative, creative right-brains:

…now that computers can emulate many of the sequential skills of the brain’s left hemisphere — the part that sees the individual trees in a forest — the author Daniel Pink argues that it’s time for our imaginative right brain, which sees the entire forest all at once, to take center stage.

Wikis are good for the right brain, and the creative process, since they don’t bog you down with complex steps and processes – the domain of the left brain. [Read more]

Rob Castaneda, Founder of CustomWare Asia Pacific, wrote Working the “Wiki” Way for the March 2008 issue of Octane, quarterly magazine of the Entrepreneurs’ Organization (EO).

In the article, he discusses how CustomWare uses a wiki internally to improve information flow between teams working on client projects:

The Pain Point

The biggest snag we experienced was transferring knowledge and context from the sales team to the delivery team. This muddled flow of information threatened our client projects.

Rob and his company decided they needed to improve communication, and decided to use a wiki as their collaboration platform. [Read more]

Thames River, London, at dusk. Doesn’t it look like a city from the future?

Marc Andreesen on Barack Obama:

In 2007 Marc Andreesen spent an hour and a half with Barack Obama:

Smart, normal, curious, not radical, and post-Boomer.

If you were asking me to write a capsule description of what I would look for in the next President of the United States, that would be it.

Andreesen’s piece reads like a letter of recommendation. It’s thoughtful, very analytical, an assessment of Obama’s strengths and how he turns his perceived weaknesses into even stronger strengths. (via TPMCafé)

‘Creative Class’: What Does Your City Say About You?

Newsweek’s Katie Paul discusses how place affects lifestyle with University of Toronto business professor Richard Florida:

Technology makes the world smaller, but it also makes the world spikier…Economic activity is not only becoming more concentrated but also more specialized. New York is great in fashion design and investment banking. San Francisco’s great in software. L.A.’s great in entertainment technology. And Nashville is the epicenter of music production. So if you want to pursue a given career, it’s not just that you can make it in any big city, because now there is a smaller number of big cities that will be the key places for you.

Twitter Tools, Tweaks and Theories

John T Unger has written a comprehensive guide to Twitter tools, 8 great uses for Twitter, tips for getting the best out of your use, useful apps and clients, Twitter and RSS, and the utility of Twitter for business. If you’re thinking about using Twitter (or already use it) you can’t miss this guide!

Do you follow me on Twitter? If not, let’s connect!

Ben Martin on social media use in organizations:

Here’s the dire assessment: Your association is becoming more irrelevant by the moment if it isn’t participating in the conversation made possible by social media. Signs of the paradigm shift are all around us and quite obvious. Association leaders who don’t recognize the signs are either uninformed or unconscious.

Larry Cannell writes about a recent CIO Magazine interview in which Ross Mayfield discussed 4 common wiki uses that can reduce email. Here are Ross’ four examples, and my suggested Wiki patterns that can help you with each:

1. Collaborative intelligence – “for example, in marketing and sales operations, you need to communicate to the field organization about an ever changing product line.” The pattern I’d use here is Magnet to establish a wiki as the “go-to” place for people out in the field.
2. Participatory knowledge base – “99 percent of the pages created [on the wiki] and tagged allow the call center to go from 20 clicks to find information to four, substantially decreasing search costs and decreasing the average call time by 10 to 20 percent.” I’d use the FAQ and Seed it with content patterns here.
3. Flexible client collaboration – “a collaborative workspace between [a firm] and the client.” Agenda is a good pattern for using the wiki to organize meetings with clients, and kickstart client collaboration.
4. Business social networks – “with your business partners or customers, where you’re communicating to them, getting feedback from them, and they’re interacting directly.” I’d use the Corporate Directory and MySpace patterns as the building blocks of a social network.

Allan Alter reports on the Ziff Davis Enterprise 2008 Collaboration Survey:

• 14.8 percent increase in collaboration software spending this year.
• Wikis were the 4th most used collaboration tool without IT support.
• Employees 18-30 are fastest to adopt new tools, but employees 31-49 were slightly more effective at finding the most useful ones.

Shel Israel recently wrote about what he perceives as two camps with very different views of how social media can be used by organizations:

Camp #1

…those who understand that social media is something new and different from traditional marketing. It is not about putting messages into foreheads. It is about the enormous wisdom and efficiency to be gained simply by having conversations with customers, prospects, employees and partners. [Read more]

You’ll just have to watch the video to find out! Sam and Dennis Howlett discussed the differences between online communities and internal collaboration, and it’s well worth watching:

Whenever Apple unveils a new product, Steve Jobs often mentions “Apple Design” alongside all the other new features. And for good reason – the company takes design very seriously – so seriously that it’s a major selling point and the company has won numerous design awards including eight just this month alone.

Michael Lopp, senior engineering manager at Apple and author of Rands in Repose and the best-selling Managing Humans, shared some insights into Apple’s approach to design as a panelist at this year’s SXSW conference.

Pixel Perfect Mockups

From Businessweek’s Helen Walters:

This, Lopp admitted, causes a huge amount of work and takes an enormous amount of time. But, he added, “it removes all ambiguity.” That might add time up front, but it removes the need to correct mistakes later on.

10 to 3 to 1

Apple designers come up with 10 entirely different mock ups of any new feature. Not, Lopp said, “seven in order to make three look good”, which seems to be a fairly standard practice elsewhere.

Designers have complete creative freedom with those initial 10 designs, then choose to three to refine further until they reach the ultimate design.

Paired Design Meetings

Designers have two regular meetings a week. In the first, they explore any idea without constraints – it’s a chance to push their creativity as far as they can – and then some.

In the second, they try to work out all the details for a crazy idea and see how viable it is in reality.

This process and organization continues throughout the development of any app, though of course the balance shifts as the app progresses. But keeping an option for creative thought even at a late stage is really smart.

Too often, organizations constrain themselves by what they think they can get done, and don’t explore seemingly harebrained ideas. Apple does, and in an ingenious way that transforms what could be boundaries into opportunities that result in the unequaled products they seem to produce with amazing consistency.

The paired meetings, Lopp said, give designers a variety of ideas to present to senior management. Designers:

…take the best ideas from the paired design meetings and present those to leadership, who might just decide that some of those ideas are, in fact, their longed-for ponies. In this way, the ponies morph into deliverables. And the C-suite, who are quite reasonable in wanting to know what designers are up to, and absolutely entitled to want to have a say in what’s going on, are involved and included. And that helps to ensure that there are no nasty mistakes down the line.

It’s amazing to see an organization that’s truly postmodern in its ability to transcend ageless stereotypes. Apple’s designers and management seem to recognize that, above all else, both have value in designing, producing, and selling a smash-hit product – not just once, but with consistency. Isn’t that the secret to success?

(via Infinite Loop)

Michael Idinopolous suggests 3 ways to build a participatory knowledgebase using a wiki:

1. Structure by Topic

The whole point of the wiki is its ability to bring people together and connect dots across organizational silos. That won’t happen if you structure the wiki around those very silos.

Here, he argues the wiki shouldn’t mimic the existing organizational structure because that won’t help break down information silos.

I agree with the principle of using the wiki to encourage new connections across the organization, but it does need to start with some resemblance of the existing organizational structure. That gives people confidence in using it. [Read more]