More worldwide praise for 21 Days of Wiki Adoption -
this time from Germany, New Zealand, and the US:

Felix Harling from Germany wrote about the series and the Wikipatterns book on his blog EinfachSchnellKlar (Easy-Fast-Clear):

Stewart Mader has written wikipatterns, a book that was very well received by the enterprise 2.0 and knowledge management community. Those who don’t want to buy the book (or don’t have an online access to the book e.g. thanks to the SAP SkillSoft partnership) may have a look at the Wikipatterns website or at Stewart’s blog: he is currently publishing a “21 days of wiki adoption” video serial.

Scott Abel wrote about the series on his blog The Content Wrangler, and specifically discussed Day 18: WikiCharter – community ‘house rules’.

A WikiCharter is a set of guidelines to ensure productive interaction between members of your wiki community. Here are five guidelines from the Sony Ericsson Developer World wiki provided by wiki evangelist, Stewart Mader, author of the book, Wikipatterns: A Practical Guide to Improving Productivity and Collaboration in Your Organization.

Marshall Kirkpatrick wrote about the series on the blog ReadWriteWeb, where he is a Lead Author:

…here is wiki consultant Stewart Mader’s great short video series 21 Days of Wiki Adoption.

Mike Riversdale from New Zealand wrote about the series on his blog MiramarMike.co.nz – Generating agile organisations:

Stewart Mader has been running a fascinating (and must see) podcast of how to encourage wiki uptake within your organisation…

Mark Oehlert linked to the series on his blog e-Clippings (Learning as Art).

Thanks Felix, Scott, Marshall, Mike, and Mark!

Rob Castaneda, Founder of CustomWare Asia Pacific, wrote Working the “Wiki” Way for the March 2008 issue of Octane, quarterly magazine of the Entrepreneurs’ Organization (EO).

In the article, he discusses how CustomWare uses a wiki internally to improve information flow between teams working on client projects:

The Pain Point

The biggest snag we experienced was transferring knowledge and context from the sales team to the delivery team. This muddled flow of information threatened our client projects.

Rob and his company decided they needed to improve communication, and decided to use a wiki as their collaboration platform. [Read more]

More worldwide praise for 21 Days of Wiki Adoption -
this time from South Africa and the US:

Patrick Berry and Scott Jungling at CSU Chico wrote about the series on their blog Institutional Knowledge:

Our friend Stewart Mader is putting out 21 Days of Wiki Adoption videos. Even if you are already going with your wiki project, there will be some episodes worth watching.

Matt Herzberger linked to the series from his blog mattherzberger.com.

Anne Gentle wrote about the series on her blog just write click and specifically pointed out Day 12: Documentation:

Each video is short, encapsulated, and easily digested when you need a break. I’m really enjoying them, and the cool US map background behind Stewart.

Note: I’ll be presenting Wiki Roundtripping? Structured Authoring? How Do They Co-Exist? with Anne at DocTrain West 2008 in Vancouver, BC in early May.

Younique, a social media marketing firm in South Africa, wrote about the series on their blog marketing + it, and specifically discussed Day 13: Wiki vs. Content Management System and Day 14: Is Data Safe in a Wiki?.

Thanks Patrick, Scott, Matt, Anne, and Younique!

Mike Kavis writes an excellent blog on his efforts to bring enterprise 2.0 into his organization:

I have been blogging about my Web 2.0 experiments at work and recommended that we should just do Web 2.0 instead of trying to justify it.

With so many open source solutions available for wikis and blogs, the best way to get traction with Web 2.0 technologies is to casually bring it in house, plant the seeds, and let it grow like weeds.

You can have a large amount of people using these tools quicker then you can try to sell the value to an older generation of decision makers who are not familiar enough with the tools to understand the value. [Read more]

Last week I wrote about wiki use at Lee Rosen’s, North Carolina-based law firm. Here’s an article from Fortune Small Business on how he used Incentives & Recognition to spark collaboration on the wiki:

“The biggest reason that we’re switching is that the wiki is easier to use,” says Rosen. “If employees see a better way to organize or present information, they can just go ahead and do it with a wiki.

Just found this excellent paper by Laurence Parry from the 2006 Wikimania conference. It focuses on starting and building a community wiki, and a lot of his ideas, tips, and advice also apply to wiki use in organizations:

…why would you want to build such a wiki in the first place, and why would such wikis be successful? The answers are simple: the wiki provides (in most cases) a persistent storage for community history, while at the same time the community provides a ready pool of eager, knowledgeable contributors for the wiki.

Like the community Parry talks about, your organization has a pool of knowledgeable contributors whose knowledge should be captured on a wiki, both for their collaborative benefit, and for the greater benefit of capturing your organization’s institutional knowledge. Some people may be more eager than others, so it’s a matter of demonstrating the wiki’s value and encouraging them to participate.

A “Science Fair” is a great way for people using wikis to get together – regardless of what they work on – and share how they work:

How can you use incenties and recognition to grow wiki use? Here are 3 ways – gifts, recognition from leadership, & employee evaluations:

More worldwide praise for 21 Days of Wiki Adoption –
this time from Romania, the Netherlands, and the US:

Sara Bocaneanu, who blogs about knowledge management in Romania, writes:

My favorite point so far?

Don’t have a pilot wiki with just early adopters… People remain skeptical even if the early adopters are gushing. If, instead, you use a mixed group with some regular users and some skeptics, people will pay attention to what they’re saying! [Read more]