Jul 13, 2010

Treat Your Employees Like Customers

Tom Peters on Southwest Airlines founder Herb Kelleher’s secret to success.

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    		•  Wikipatterns book: a practical guide to improving productivity and collaboration in your organization Using Wiki in Education wiki book

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    Work
    Future Changes is the online home of Stewart Mader, an experienced content strategist and project manager, dynamic speaker to corporate audiences and conferences, and author of two books. He has helped organizations around the world, including Booz Allen Hamilton, Brown University, ICANN, MARS, SAP, and The World Bank develop content strategies and build products that increase information value, collaboration, and employee & customer engagement.

    Future Changes, founded in October 2005, has been cited by CIO Magazine, Fast Company, InformationWeek, InfoWorld, The Guardian, The New York Times, and The New Yorker.

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