Mitch Joel asks this question, and offers six steps that include digitization, new business models, direct contact, customer care, analytics, and digital nomads. On the rise of digital nomads – workers who are mobile, work from anywhere, and only visit an office as opposed to working there everyday – he says:

This could well be the biggest and hardest shift that we’re going to see. The entire workforce is going to change completely. As more and more people are connected always and anywhere (the Internet will be as pervasive as electricity), it’s going to change our perception of what a work week looks like, how teams are formed and collaborate, and the physical structure by which architects will build corporate offices.