Jul 29, 2009
Corporate Social Media Policies from Intel, RightNow, SAP
Bill Ives nicely summarizes the work that companies like IBM, Sun, Intel, SAP, and RightNow have done to develop their corporate social media policies:
- IBM Social Computing Guidelines
- Sun Guidelines on Public Discourse
- Intel Social Media Guidelines
- RightNow Social Web Employee Policy
- SAP Social Media Participation Guidelines 2009
Share Corporate Social Media Policies from Intel, RightNow, SAPUse inside the enterprise raises many adoption issues and they are no less important here. Some employee concerns can be clarified by a good set of guidelines. If done right these policies can actually encourage participation as employees are likely to feel more comfortable that their actions are sanctioned. They will also feel like they know the rules.
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James Dellow says:
Jul 30th, 2009
The process of developing these guidelines is just as important as the guidelines themselves (actually, a wiki probably makes the ideal place to development them too).
Chris Boudreaux says:
Aug 20th, 2009
This database contains links to more than 70 social media policies, and you can filter by industry:
http://socialmediagovernance.com/policies.php