Corporate Social Media Policies from Intel, RightNow, SAP

Bill Ives nicely summarizes the work that companies like IBM, Sun, Intel, SAP, and RightNow have done to develop their corporate social media policies:

Use inside the enterprise raises many adoption issues and they are no less important here. Some employee concerns can be clarified by a good set of guidelines. If done right these policies can actually encourage participation as employees are likely to feel more comfortable that their actions are sanctioned. They will also feel like they know the rules.

2 Comments

  1. The process of developing these guidelines is just as important as the guidelines themselves (actually, a wiki probably makes the ideal place to development them too).

  2. This database contains links to more than 70 social media policies, and you can filter by industry:

    http://socialmediagovernance.com/policies.php

Leave a Comment

Books
  • "Highly recommended."
  • "Important and insightful."
  • "Impressive. Read it."
  • Order from Amazon.com
  • Wikipatterns book: a practical guide to improving productivity and collaboration in your organization Using Wiki in Education wiki book

    random image

    Photos
    Click the photo above, or choose a photo essay
    Airbus FactoryBarcelona & MadridBritish Museum
    IstanbulPortoSydneyVancouverYosemite




    Work
    Future Changes is the online home of Stewart Mader, an experienced content strategist and project manager, dynamic speaker to corporate audiences and conferences, and author of two books. He has helped organizations around the world, including Booz Allen Hamilton, Brown University, ICANN, MARS, SAP, and The World Bank develop content strategies and build products that increase information value, collaboration, and employee & customer engagement.

    Future Changes, founded in October 2005, has been cited by CIO Magazine, Fast Company, InformationWeek, InfoWorld, The Guardian, The New York Times, and The New Yorker.

    View Work Samples and Work with Stewart