Why Businesses Don’t Collaborate: #5 Parallel Revisions

wbdc2009report

This is the fifth in a twelve-part series exploring Why Businesses Don’t Collaborate.
The full research report is available for Why Businesses Don't Collaborate Download.

Question

Have you ever had to compile the feedback from multiple sources into one document?

92% of respondents said yes, but the comments show that those compiling feedback find it painful and inefficient, and would prefer to gather feedback using a shared, collaborative platform like a wiki.

Survey Comments

  • It’s a major source of effort, pain, and grief.
  • Yes. And from people speaking different languages. Compiling content from one opinionated employee and another who was exceptionally verbose is especially challenging.
  • This is the pain in what a technical writer has to do. Now, I’m trying to avoid that by getting people to collaborate on reviewing docs using a Wiki.
  • I go out of my way to avoid this.

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    Future Changes is the online home of Stewart Mader, an experienced content strategist and project manager, dynamic speaker to corporate audiences and conferences, and author of two books. He has helped organizations around the world, including Booz Allen Hamilton, Brown University, ICANN, MARS, SAP, and The World Bank develop content strategies and build products that increase information value, collaboration, and employee & customer engagement.

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