This is the third in a twelve-part series exploring Why Businesses Don’t Collaborate.
The full research report is available for Download.

Question

How many of the emails you receive require your direct input or feedback on the contents of an attachment?

Survey Comments

• Almost all require my input. I am the editor for all the member and provider communications that are generated from our department. I also respond to RFPs on behalf of our department.
• If I do get attachments, the sender usually wants my opinion on something before that sender does the official ‘mass mailing’.
• Those that don’t require my direct input or feedback often need to be available as references and so need sorting and tracking to keep up with updated versions.
• I myself have discovered that a useful way of obtaining feedback when I have specific questions about an in-process project is to attach an excerpt of a PDF with Acrobat comments embedded. This gets me excellent results — much better than if I simply point the recipient to the PDF and indicate which pages I want them to examine.