Billy Cripe on why disciplined and purposeful use of wikis and content management systems can help keep them from becoming a “dumping ground”:

Dumping grounds for documents will not help your Enterprise 2.0 projects. Dumps are not as useful, navigable, or referencable as planned cities. Sure you might find something neat or novel in a dump but the process is not repeatable and does not scale…The point is that E2.0 requires purpose and ECM requires discipline for success. There is a human element to managing information that is all too often left out by technology vendors and overlooked by clients.