10 Tips for a Successful Wiki

10 Tips for a Successful WikiJames Everett shares ten suggestions for building a successful, relevant, and frequently used wiki.

The first one is exactly what you should start with – Assess your needs:

As with any tool, evaluate what it is about the existing system that leaves the team unsatisfied. What are the obvious areas for improvement of your documentation system? Generate a list of criteria that would create the perfect tool for editing, storing, accessing, and tracking the project’s documentation.

Tip #5 emphasizes the importance of structure to organizing information and building good habits:

Make sure the first page users see presents them with the most pertinent info, based on their account. Wikis often support a variety of structures, including hierarchies, which are often easiest to follow for docs relating to a single project. Users build habits quickly; presenting them with a well defined structure right off the bat can create best practices organically.

(via MindTouch Blog).

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    Future Changes is the online home of Stewart Mader, an experienced content strategist and project manager, dynamic speaker to corporate audiences and conferences, and author of two books. He has helped organizations around the world, including Booz Allen Hamilton, Brown University, ICANN, MARS, SAP, and The World Bank develop content strategies and build products that increase information value, collaboration, and employee & customer engagement.

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