International Forum on Enterprise 2.0: Notes From My Talk | Future Changes

Jun 25, 2008

International Forum on Enterprise 2.0: Notes From My Talk

International Forum on Enterprise 2.0 is underway here in Italy, and I presented “Cultivating wikis to change the enterprise and improve the bottom line” this morning.

Luis Suarez posed an excellent running summary of my talk this morning on Twitter. (Luis’ main Twitter account is @elsua; the summary is on his conference specific account @elsuacon). There’s no good tool to display a specific set of tweets so here are a few highlights from his summary:

@slmader JUST did my pitch! Showing the example of how to work agendas through a wiki vs. email! YAY!!! Loving it!
6 degrees of collaboration: 1. Organise, streamline, inform, involve; 2. Virtual extension of your workplace;
3. Adoption takes time; 4. A small, successful pilot builds confidence;
5. Start together – wiki with a purpose; 6. Share as much as possible … This and much over over at ikiw.org @slmader’s blog!
What a GREAT session from Stewart. He did set a nice background for my upcoming pitch & really really worth while going through!
His deck is one of the best I have seen on wiki adoption with some concrete use cases and recommendations on how to get started!

Here’s another summary of all the tweets referencing my talk, created using Summize, a great tool that lets you search for twitter posts by topic, person, hashtag, etc.

Share |

Related Articles

One Comment

Skatedatzerve says:

Dec 17th, 2008

Greetings I’m new here
And it looks like a interesting forum, so just wanted to say hello! :):)
And looking forward to participating.
Going on vacation for a few days, so i’ll be back

Leave a Comment

is an author and expert on technology adoption in organizations. He has published two books, Wikipatterns and Using Wiki in Education and has written for Science Magazine, ZDNet, The Content Wrangler, and Software Development Forum.

He is a dynamic speaker, experienced project manager, and is available for consulting engagements. Details

WIKIPATTERNS

A Practical Guide to Improving Productivity and Collaboration in Your Organization

Wikipatterns book: a practical guide to improving productivity and collaboration in your organization

USING WIKI IN EDUCATION

Case Studies from the Classroom

Examples & Resources

Using Wiki in Education wiki book

Loading

Enterprise Wiki Software Guide - Tools & Capabilities

Why Businesses Don't Collaborate - Research Report

21 Days of Wiki Adoption - Video Series

8 Things You Can Do With an Enterprise Wiki

Who Owns the Wiki? 4 Key Groups

Timeless Patterns in Technology Adoption

Failure to Launch: Factors Behind Stalled Adoption

Rules are for Impatient People

Better Project Collaboration Using a Wiki

Geometrica: ISO 9001 Certification With a Wiki

When is a Wiki a Tool, and When is it a Medium?

Guess What: It is About the Tools

When Starting a Wiki, Don’t Forget Design

Wikis in .edu: Teaching Students to Share Knowledge

Interview: The State of Wikis in Education

Would You Pay 5¢ to Read This Article?

BARNRAISING WORKSHOPS

A BarnRaising is a planned event that I use to help teams get started using the wiki. I start by having people look at examples of social software use in organizations to help focus their thinking on how it can help them, then identify specific workflows or business processes they want to improve. During the half-day workshop, the team gets its workspace set-up, structured, and seeded with content directly tied to the uses they've identified, so that when they return to their day-to-day work, the tool is embedded into their day-to-day workflow.

PILOT, POLICY & PATTERNS

I can work with your team to define project scope, assess cultural readiness, create policies and procedures, run a pilot, and manage large-scale deployment. I recommend developing a procedure to handle requests for new workspaces, a scalable naming convention, data retention policy, and careful communication policy. I’ll help you define content and workspace structure, develop templates and procedures for seeding the wiki with content, and migrate information to the wiki from tools that will be deprecated as a result of this project.

Based on our information gathering, we’ll compile a list of people and groups who should be involved in the pilot phase. As their use gets underway, I’ll advise them as needed, assess their progress, and suggest refinements. To prepare for large-scale adoption and use, we’ll analyze usage patterns from pilot groups, identify critical integration and performance issues and recommend solutions. We’ll also capture anecdotes and examples to share with other groups during broader adoption.

RETURN ON ADOPTION (ROA)

I measure success in terms of Return on Adoption (ROA). This means that we take more into account than just the financial investment, and look at metrics that can’t easily be manipulated or give “red herring” results. For example, we'll look at the average number of edits and comments on pages, and based on content types (referential, workflow, project, etc.), and business units, because these directly indicate the level or participation by employees. Trends, or patterns, in these figures over time help to assess the pace of adoption, where usage is most active, and where we need to spend more time guiding people.

Recommended Websites