How the phenomenon of “highly paid security guards” hinders innovation, Why wiki evangelism starts at lunch, and more

DMN CommunicationsScott Nesbitt of DMN Communications interviewed me at DocTrain West for his weekly podcast, and he’s just published the interview:


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We discussed:

  • How I started using wikis, and why I’m so enthusiastic about their ability to make work more efficient and meaningful
  • How a wiki helps you love what you do at work, and do your best work as a result
  • How the phenomenon of “highly paid security guards” hinders innovation
  • How to change the culture of defense in workplaces to a culture of sharing
  • How to close the gulf between the tech savvy and the business users by using wikis to build community, emphasize participation, and simplify communication, knowledge sharing, and collaboration

Don’t forget Tom Johnson’s interview with me, which Scott recommends if you’re interested in hearing about when a wiki can fail in an organization, whether content or format is more important on a wiki, and whether to power a public website with a wiki.