How the phenomenon of “highly paid security guards” hinders innovation, Why wiki evangelism starts at lunch, and more

DMN CommunicationsScott Nesbitt of DMN Communications interviewed me at DocTrain West for his weekly podcast, and he’s just published the interview:

We discussed:

  • How I started using wikis, and why I’m so enthusiastic about their ability to make work more efficient and meaningful
  • How a wiki helps you love what you do at work, and do your best work as a result
  • How the phenomenon of “highly paid security guards” hinders innovation
  • How to change the culture of defense in workplaces to a culture of sharing
  • How to close the gulf between the tech savvy and the business users by using wikis to build community, emphasize participation, and simplify communication, knowledge sharing, and collaboration

Don’t forget Tom Johnson’s interview with me, which Scott recommends if you’re interested in hearing about when a wiki can fail in an organization, whether content or format is more important on a wiki, and whether to power a public website with a wiki.

One Comment

  1. Awesome podcast. Thanks for putting it up – Love the ‘highly paid security guard’ analogy. I’ve certainly seen this happen many times. Great points! With regards to growth, couldn’t agree with you more – our Wiki has certainly grown from a technical audience to now a very large non-technical audience. We have a great mix of the two now and its been amazing to see it grow and change over time.

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    Future Changes is the online home of Stewart Mader, an experienced content strategist and project manager, dynamic speaker to corporate audiences and conferences, and author of two books. He has helped organizations around the world, including Booz Allen Hamilton, Brown University, ICANN, MARS, SAP, and The World Bank develop content strategies and build products that increase information value, collaboration, and employee & customer engagement.

    Future Changes, founded in October 2005, has been cited by CIO Magazine, Fast Company, InformationWeek, InfoWorld, The Guardian, The New York Times, and The New Yorker.

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