Get the answers to these and other questions on wiki adoption and uses by listening to Tom Johnson’s podcast. He interviewed me at DocTrain West last week, and we discussed:

• The relentless focus on simplicity in wikis, and how that makes participation democratic
• How wikis are useful for technical writers
• Why content comes before format when using a wiki (and how that ultimately makes for better format!)
• Techniques and strategies for growing wiki use and adoption
• The number one reason why wiki use fails
• Why you need to make sure internal wiki use is successful before using it in any external-facing way

Duration: 18 min.
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