Comments on: Is this a good corporate social media policy? http://www.ikiw.org/2008/04/17/is-this-a-good-corporate-social-media-policy/ Tue, 16 Mar 2010 22:21:38 -0700 http://wordpress.org/?v=2.9.2 hourly 1 By: Julie http://www.ikiw.org/2008/04/17/is-this-a-good-corporate-social-media-policy/comment-page-1/#comment-139466 Julie Fri, 29 May 2009 16:59:28 +0000 http://www.ikiw.org/?p=1078#comment-139466 Our key issue is not one of control. Rather we are governed by fairly stringent privacy regulations that place the onus legally on the corporation. If an employee breaches a privacy issue around a client, the corporation is liable. Control is the "big brother" concept that I seen thrown about constantly, but for a corporation the issue is larger and requires more extensive protection that just going with "no problem, don't say anything bad". Our key issue is not one of control. Rather we are governed by fairly stringent privacy regulations that place the onus legally on the corporation. If an employee breaches a privacy issue around a client, the corporation is liable. Control is the “big brother” concept that I seen thrown about constantly, but for a corporation the issue is larger and requires more extensive protection that just going with “no problem, don’t say anything bad”.

]]> By: Beth Kanter http://www.ikiw.org/2008/04/17/is-this-a-good-corporate-social-media-policy/comment-page-1/#comment-127635 Beth Kanter Fri, 18 Apr 2008 12:49:59 +0000 http://www.ikiw.org/?p=1078#comment-127635 In addition to Beth Dunn's post, another interesting point emerged from nonprofit community as a result of my original post was about policy as content or policy as discussion. A large nonprofit (that shall remain anonymous) share their process for getting input AND educating employees about the change - and that the process of discussion around the policy helped prepare the organization in making this change. You can read the story - plus some other thoughtful posts from nonprofit practitioners on social media policy. http://beth.typepad.com/beths_blog/2008/04/the-urge-to-edi.html In addition to Beth Dunn’s post, another interesting point emerged from nonprofit community as a result of my original post was about policy as content or policy as discussion.

A large nonprofit (that shall remain anonymous) share their process for getting input AND educating employees about the change – and that the process of discussion around the policy helped prepare the organization in making this change.

You can read the story – plus some other thoughtful posts from nonprofit practitioners on social media policy.
http://beth.typepad.com/beths_blog/2008/04/the-urge-to-edi.html

]]> By: Stephen Collins http://www.ikiw.org/2008/04/17/is-this-a-good-corporate-social-media-policy/comment-page-1/#comment-127547 Stephen Collins Fri, 18 Apr 2008 00:44:04 +0000 http://www.ikiw.org/?p=1078#comment-127547 I think you and Beth are right. Non-adoption and wariness of social media is largely about preparedness to lose control of the message. It doesn't matter whether that message is your customers talking about you, your people talking about the business inside the wall, or customers and employees talking across boundaries. But it's no different than earlier adoption issues - phones on employee desks, email, faxes, whatever. The unfamiliarity is what's driving the resistance, not the adoption of social media itself. When the familarity hurdle is surmounted, things become easier. A common language for us early adopters to speak to business in is critical. I spoke about this issue at BarCamp Sydney a couple of weeks ago - http://www.acidlabs.org/2008/04/11/all-you-do-is-talk-talk/ I think you and Beth are right. Non-adoption and wariness of social media is largely about preparedness to lose control of the message. It doesn’t matter whether that message is your customers talking about you, your people talking about the business inside the wall, or customers and employees talking across boundaries.

But it’s no different than earlier adoption issues – phones on employee desks, email, faxes, whatever. The unfamiliarity is what’s driving the resistance, not the adoption of social media itself. When the familarity hurdle is surmounted, things become easier.

A common language for us early adopters to speak to business in is critical. I spoke about this issue at BarCamp Sydney a couple of weeks ago – http://www.acidlabs.org/2008/04/11/all-you-do-is-talk-talk/

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