Mar 4, 2008
Day 20: Incentives & Recognition
How can you use incenties and recognition to grow wiki use? Here are 3 ways – gifts, recognition from leadership, & employee evaluations:
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PhotosClick the photo above, or choose a photo essayAirbus Factory • Barcelona & Madrid • British Museum Istanbul • Porto • Sydney • Vancouver • Yosemite |
LinksBefore & After • Bobulate • Brand New • gary's choices Identityworks • The Ministry of Type • Pr*tty Sh*tty swissmiss • Taste of Beirut • Technology and Organizations • Work+Place |
WorkFuture Changes is the online home of Stewart Mader, an experienced content strategist and project manager, dynamic speaker to corporate audiences and conferences, and author of two books. He has helped organizations around the world, including Booz Allen Hamilton, Brown University, ICANN, MARS, SAP, and The World Bank develop content strategies and build products that increase information value, collaboration, and employee & customer engagement.Future Changes, founded in October 2005, has been cited by CIO Magazine, Fast Company, InformationWeek, InfoWorld, The Guardian, The New York Times, and The New Yorker. View Work Samples and Work with Stewart |
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Thomas Kriese says:
Mar 5th, 2008
We’re using Socialtext in our workplace, and in the first few weeks after we adopted it, I used the weekly usage logs to create a kind of “music ranking chart” (all apologies to Rolling Stone) of users to show how they lined up against their peers in a weighted rank of their Socialtext usage (edits count for more than views).
So, each week, I’d list out the staff (we’re a 30-person shop) in rank order from most active to least. I’d calculate their movement in the ranks since the previous week, I’d highlight the big movers (up 10 slots since last week!) and call out the folks making their debut on the chart. This seemed to get the competitive juices flowing, and soon enough usage was up enough overall that we could drop the weekly comparisons and instead focus on the quality of content for recognition (not the volume).
A temporary program using already-existing stats presented in a new way, but we can definitely see how the Socialtext usage curve zoomed up during that time.
Stewart Mader says:
Mar 10th, 2008
Thomas,
That’s an excellent way to recognize the top contributors and participants on the wiki and simultaneously show the level of activity on the wiki to demonstrate it’s value to people who are not yet fully engaged in using it.
Bravo!
Stewart