Wiki use in a law firm

Doug Cornelius interviews Lee Rosen, president of North Carolina-based Rosen Law Firm, about the firm’s wiki use:

Over the last year, his firm has created three to four thousand pages in the wiki. Lee estimates that 60% of his employees make at least one change to the wiki each day.

5 Comments

  1. Stewart -

    Thanks for picking up on the post. It was interesting to see how his use of the wiki matched up with your Wikipatterns.

  2. Stewart Mader says:

    Doug,
    I’d love to hear more on where, or how well, you thought it matched up. For me, the big ones were publishing some content exclusively on the wiki (Magnet), and his use of incentives to spark interest in the wiki (that one was very timely for me last week, since Day 20 of 21 Days of Wiki Adoption focused on Incentives & Recognition).

    Thanks for stopping by and commenting!

    Cheers,
    Stewart

  3. How does Wiki compare with the use of blogs? We are considering the use of wiki and / or blogs in order to get the word out to more clients. Is wiki more time intensive than blogging? We’d like to learn more. Any idea of a good site to learn more?

  4. Hi Philip,
    A blog can be good for external communication, but a wiki is much more useful for internal tasks. In a law firm, it’s useful for organizing case information, drafting briefs, discussing prior case law you might use in a particular case, etc. All of this can be restricted only to the people within the firm who should be able to see and contribute to it. If you’d like to read more about wiki use in a law firm, here’s a profile of Hicks Morley, and an article on law firm wiki use in The Lawers Weekly, for which I was interviewed. If you’d like to discuss wiki use in more detail, please contact me to set up a phone call.

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    Future Changes is the online home of Stewart Mader, an experienced content strategist and project manager, dynamic speaker to corporate audiences and conferences, and author of two books. He has helped organizations around the world, including Booz Allen Hamilton, Brown University, ICANN, MARS, SAP, and The World Bank develop content strategies and build products that increase information value, collaboration, and employee & customer engagement.

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